Tuesday 7 April 2020

Beware this scam email supposedly from HM Revenue & Customs


This "official looking" email was received today by a village resident who reported it:





This is the answer received:


From: noreply.phishing@notifications.hmrc.gov.uk [mailto:noreply.phishing@notifications.hmrc.gov.uk]
Sent: 07 April 2020 11:18
To: <removed>
Subject: Thank you for your email you sent to HMRC

Thank you for letting us know about the suspicious email / text you have received.
We can confirm this is a scam and is not genuine correspondence from HMRC / DVLA. Do not respond, or follow any links that may be within the message.
Our specialist team will investigate and take the necessary action. Whilst we cannot inform you of the outcome of these investigations we do act on each submission we receive.
We strongly suggest that you do not open any attachments, or click on any links contained within the email as they may contain malicious software. If you have opened an attachment, we recommend that you run your antivirus software as a matter of urgency, and change any online passwords. Using the latest version of Office software may also help to reduce the risk of infection

HM Government will never send notifications of a tax refund or ask you to disclose personal or payment information by email.
If you have disclosed any of the below after receipt of a related e-mail scam, please forward a report to us at the following address: security.custcon@hmrc.gsi.gov.uk
• Personal information such as password/user ID;
• credit/debit card information or
• have reason to believe your computer has been exposed to a virus
Furthermore, if you have released credit/debit card information we advise informing your bank/card issuer immediately.
It is common for emails of this nature to contain malicious software, therefore we strongly advise that you delete the suspicious email from your email inbox and deleted items folder.
Emails such as the one you received are issued in huge numbers and sent indiscriminately. We recommend that you use up to date spam filters and continually update your computers anti-spyware and anti-virus software.
In common with all providers of online services, HMRC takes security very seriously but you need to be alert.
We continuously monitor systems and customer records to guard against fraudulent activity. The methods fraudsters use to get the information they want is constantly changing so we provide regular updates on the types of scams we are aware of. The main risk is identity or user ID and password theft. Please ensure that you keep your user ID and passwords secure and change your passwords regularly.
Further details of current scams can be found on our website: https://www.gov.uk/government/publications/phishing-and-bogus-emails-hm-revenue-and-customs-examples
Please continue to forward all suspicious HMRC related e-mails / texts to phishing@hmrc.gsi.gov.uk Alternatively, you can forward HMRC related scam text messages to 60599.
If you wish to know more about what we do with the data you provide, our privacy policy can be found by searching ‘HMRC Privacy Notice’ on GOV.UK.

Regards,

HMRC Online Security Team

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