Please note that some people in the village are still without an operational Gigaclear service after planned maintenance overnight - despite what Gigaclear are saying on their website. Please advise if you're affected. I'm not by the way - seems to be the west end of the village that's affected.
Status at Gigaclear suggests no problems:
May 23, 2020
Planned Emergency Maintenance
Completed - The scheduled maintenance has been completed.
May 23, 06:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 22:01 BST
Scheduled - Our 3rd Party backhaul supplier will be carrying out essential maintenance on the network in the Maisemore (South West) area. To ensure that this work is completed safely, it is necessary to temporarily disconnect some equipment which will result in a loss of internet service for some customers. Affected customers have been advised by e-mail. Gigaclear apologies for any inconvenience caused.
May 21, 16:44 BST
Report problems at https://myaccount.gigaclear.com/s/raise-a-support-case
Report problems at https://myaccount.gigaclear.com/s/raise-a-support-case
1 comment:
The person who reported the problem to me advises that the internet returned at around 12.30pm
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