Friday 23 December 2022

Delayed refused collections + cancelled Garden Waste collection


---------- Original Message ----------
From: Peter Edgar <>
Date: 22/12/2022 12:06 GMT
Subject: Waste and recycling collections catch-up - Thursday 22 December update

Dear all,


Yesterday’s waste and recycling catch-up collections went very well – crews worked late into the evening once again and made excellent progress.


As of 10am on Thursday, 22 December, the state of the catch-up is as follows:


Monday, 12 December: completed.


Tuesday, 13 December: completed.


Wednesday, 14 December: completed apart from one road which will be collected first thing today.


Thursday, 15 December: due to be completed by the end of this week.


Friday, 16 December: due to be completed by the end of this week.


Crews are confident they can get to every missed bin by the end of this week.


These catch-ups are taking place in addition to this week’s normal scheduled collections.


If a resident’s bin still needs to be emptied from last week, the message remains:


Leave your bin out and we will get to it as soon as possible.


Side waste


Green bin: up to three black bin bags of refuse side waste will be collected.


Blue bin: recycling side waste should be placed in a cardboard box next to your blue bin. If you don’t have a box available, place it in an untied carrier bag (please do not tie the bag because the crews need to check the contents).


Garden waste


The garden waste service has been suspended this week to allow the collection crews to complete the catch up. This service will now resume on Monday, 9 January. 

If residents have questions or concerns about their garden waste collection, we are asking them to contact customer services on 01684 295010 or at 

Kind regards

The communications team

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